Order Inquiries

Have a question about an order you've already placed? Email support@mobilyne.com with your order number and we'll look into it right away.

We can help with:

  • Order status and confirmation
  • Shipping and tracking updates
  • Changing or canceling an order (only possible before it ships — reach out as soon as possible)
  • Updating a shipping address (only possible before dispatch)
  • Billing or payment questions

Once your order ships, you'll receive a confirmation email with tracking information so you can follow its progress to your door.