Order Inquiries
Have a question about an order you've already placed? Email support@mobilyne.com with your order number and we'll look into it right away.
We can help with:
- Order status and confirmation
- Shipping and tracking updates
- Changing or canceling an order (only possible before it ships — reach out as soon as possible)
- Updating a shipping address (only possible before dispatch)
- Billing or payment questions
Once your order ships, you'll receive a confirmation email with tracking information so you can follow its progress to your door.