Returns & Refund Policy

We want you to feel completely confident in your Glide S1. If it's not the right fit, we offer a 30-Day Return Window.

Eligibility:

• Returns must be requested within 30 days of receipt
• The scooter should be in the condition it was received, with original packaging where possible
• Normal test-riding and handling at home is expected and fine — this isn't a "like new only" policy

How to start a return: Email support@mobilyne.com with your order number and the reason for your return. We'll send you return instructions and a shipping label where applicable.

Refunds: Once your return is received and inspected, we'll process your refund to your original payment method. Please allow 5–10 business days for the refund to appear, depending on your bank.

Return shipping: (Choose the line that matches your actual policy before publishing — don't leave both.)

• Option A: Return shipping is free — we'll email you a prepaid label.
• Option B: Return shipping costs are the customer's responsibility, except in cases of damage or defect.